Social Media Haters Speak Up
Visa Intros Online Payment Service
Facebook Testing Buy Button
Comcast Customer Service Fiasco
Esri, SAP Team on Data Mapping
For all the complaining about Facebook and Google -- and all the comment rage you see on Internet news sites -- people are more satisfied with what they are experiencing online than they were a year ago.
Payment processor Visa is launching a new service, Visa Checkout, that eliminates a few steps in online payment, hoping a quicker payout will lead to fewer abandoned shopping carts online.
Social media giant Facebook wants to push deeper into e-commerce and it is testing a new feature -- a so-called buy button -- that could help the company reach its revenue goals.
Comcast doesn’t like customer churn any more than any other company in any other industry. But one of its service agents crossed the customer retention line -- and the customer caught it all on tape.
SAP is strengthening integration between its HANA platform, analytics and mobile and business applications, and Esri's geospatial mapping technology, the two companies have announced.